Anthropologist, consultant & writer.

I’m an anthropologist and consultant who specialises in conducting foundational research for technology companies.

Currently I work as an Associate Director at Stripe Partners, where I oversee teams of researchers and designers in multi-country projects that usually require in-person research. I do this on behalf of my clients, helping them to better understand their users and how to meet their needs.

My clients range from tech giants to small startups and all points in between.

I’m skilled at ethnography, qualitative research, workshop facilitation, and delivering customer-focussed strategy to global brands.

As a writer, I am currently in charge of the Stripe Partners newsletter, Frames. Here we apply social science academic frameworks to business and technology challenges. I write some of these, and commission / edit all of them.


Thanks for stopping by.

 

Things I can do for you:

Ethnography

Digital qual

Customer groups

Secondary research sprints

Brand visioning

Customer strategy

Workshop facilitation

New product innovation